Job Description

One of the country's largest financial software and technology companies is searching for an Audio Visual Support Specialist to join their Videoconferencing and Event Support Team onsite in Charlotte, NC . In this role you will deliver critical technical execution across enterprise meeting spaces and live production environments. Supporting executive leadership and high-profile external guests, your daily work will carry immense visibility, offering an exciting opportunity to maintain cutting-edge collaborative technology and produce high-stakes, broadcast-level events where precision is key.

This exciting opportunity to drive executive-level collaboration and live production begins as a W2 contract budgeted through April 2028 onsite in Charlotte, NC, offering long-term stability along with comprehensive benefits. Collaborating closely with network operations, event technology, and broadcast studio teams, you will play an integral role in keeping everyday operations and company-wide presentations running without interruption.

Responsibilities

• Oversee daily conference room reliability by conducting routine proactive sweeps and diagnosing hardware or software issues.

• Monitor and resolve video conferencing incident requests submitted through the ServiceNow ticketing queue.

• Coordinate, stage, and operate audio-visual equipment for live and hybrid events, ranging from senior leadership meetings to partner presentations.

• Manage real-time event technology, including digital audio mixing consoles, video switchers, and integrated conference platforms.

• Partner with studio production and event teams to facilitate technical workflows for company-wide broadcasts.

• Act as a poised, solutions-oriented technical resource during high-visibility gatherings, troubleshooting issues on the fly and consulting with stakeholders on event capabilities.

Skills & Experience

• High School Diploma or equivalent required.

• 5+ years of dedicated professional experience working as an AV Technician in a corporate or production environment.

• Demonstrated expertise operating and troubleshooting Zoom Rooms, professional audio boards, and AV switching hardware.

• Prior background handling IT or AV service tickets within enterprise systems such as ServiceNow.

• Exceptional composure under pressure, with the ability to resolve technical complications swiftly in front of live audiences.

• Strong consultative and interpersonal skills, comfortable advising business partners and supporting senior executives.

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family

• Dental & Orthodontia Benefits

• Vision Benefits

• Health Savings Account (HSA)

• Health and Dependent Care Flexible Spending Accounts

• Voluntary Life Insurance

• Long-Term & Short-Term Disability Insurance

• Hospital Indemnity Insurance

• Paid Sick Time Leave

• Legal and Identity Protection Plans

• Pre-tax Commuter Benefit

• 529 College Saver Plan

Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

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