Job Description
Location: Wilmington, NC (with frequent travel)
Job Type: Full-time
Salary: Competitive, based on experience
Benefits: Comprehensive benefits package
About Wilmington Machinery
Wilmington Machinery is a leader in designing and manufacturing large-scale low-pressure injection molding machinery. We serve a global customer base and are dedicated to innovation, quality, and customer satisfaction.
Position Summary:Wilmington Machinery is seeking a hands-on, mechanically and electrically skilled Service Engineer to install, troubleshoot, repair, and maintain injection molding and blow molding equipment at customer facilities. This role requires extensive travel, problem-solving under pressure, and the ability to work independently with minimal oversight.
Key Responsibilities:· Install and commission new molding machinery at customer sites.
· Diagnose mechanical, hydraulic, electrical, and PLC-related issues on equipment in the field.
· Perform preventive maintenance and repairs according to manufacturer guidelines.
· Train customers on machine operation, maintenance, and troubleshooting procedures.
· Document all service calls and repairs accurately and timely.
· Serve as a technical liaison between customers and engineering teams.
· Provide feedback on equipment performance and field failures to drive design improvements.
· Maintain tools, parts inventory, and travel readiness.
Qualifications:· Technical degree in Mechanical, Electrical, or Industrial Engineering – or equivalent work experience.
· 3+ years of hands-on experience with injection and/or blow molding machinery.
· Proficient in electrical schematics, PLC troubleshooting (preferably Allen-Bradley), hydraulics, and pneumatics.
· Comfortable reading mechanical drawings and machine assembly schematics.
· Must be able to travel 70%+ including internationally, sometimes on short notice.
· Strong communication and customer service skills.
· Must be self-directed, organized, and able to work independently.
· Valid driver’s license and passport required.
Preferred:· Prior experience with Wilmington Machinery equipment a plus.
· Experience in plastic processing and mold setup is advantageous.
· Knowledge of servo systems, VFDs, and safety systems (e.g., ISO 13849-1) is desirable.
What We Offer:· Competitive pay with overtime opportunities
· Travel reimbursement, and company credit card
· 401(k) with company match
· Health, dental, and insurance
· Paid time off and holidays
· Tight-knit team culture with direct access to engineering and manufacturing
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