Job Description
Transaction Coordinator
About Mark Spain Real Estate:
Mark Spain Real Estate (MSRE) is a top rated residential real estate brokerage in the US, helping families buy and sell their homes. MSRE is the #1 real estate team in the industry for client satisfaction, with over 12,000 5-star reviews. The brokerage serves thousands of families each year and closes billions of dollars of real estate transactions annually by offering homeowners several home selling programs, including getting the best possible Guaranteed Offer for qualified clients. MSRE is poised to more than double the volume of homes sold annually by leveraging technology to better serve clients and pursuing geographical expansion to serve even more families.
Position Overview
We are seeking an experienced licensed transaction coordinator dedicated to providing a smooth closing experience for the clients of Mark Spain Real Estate. The ideal candidate has title and settlement coordination experience in a high-volume environment. This individual diligently provides communication & closing materials to all closing partners, can track multiple timelines on several files simultaneously, and works closely with our Client Concierge team to communicate transaction details to clients and sales agents. The Transaction Coordinator must adapt to change, be solutions-oriented, juggle multiple file priorities and client requirements, and be very time-conscious. This individual must provide exceptional customer service and communication to our clients, staff, and vendors.
Responsibilities
• Provide office support Monday through Friday to our North Carolina offices
• Oversee & guide contract submission of transactions within Salesforce
• Draft and send contract documentation to MSRE clients for signature
• Oversee & aid in contract compliance for all transactions
• Review contract requirements and create timeline for key touch-points to clients throughout transaction
• Track brokerage & state real estate guidelines for contract compliance
• Inform attorney and lender of pertinent information needed to keep closing timeline on track
• Assist in the coordination of earnest money submission
• Assist in coordinating closing time with attorney and client & other items related to closing preparation
• Provide contract to close support to agent in all aspects of closing
Qualifications
• North Carolina real estate license required; North Carolina broker's license preferred
• 1+ years of experience in high volume title and settlement business
• Familiar with title requirements and standard closing concepts, practices, and real estate settlement industry procedures
• Ability and willingness to communicate clearly and follow up diligently on required items
• Ability to communicate with attorneys and other parties in a positive, friendly, and helpful way
• Very quality conscious, takes extreme pride in work done well
• Ability to professionally manage and resolve closing issues quickly
• Effective analytical and problem-solving skills
• Ability to work on multiple files with a sense of urgency but not at the expense of quality
• Exemplary organizational skills & attention to detail
• Ability to manage high-volume transactions in a paperless environment
• Experience with Salesforce or similar CRM program preferred
• Experience with Docusign or similar e-sign program preferred
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