We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...Armed Security GuardTopps Security is recruiting for Armed Security Guards to join our team! The Armed Security Guard will be responsible for protecting the client and assigned property from any criminal activity or trespassing.The ideal candidate will have strong written...
...Description Job Description Benefits: Training & development Bonus based on performance Flexible schedule Tax Professional (Tax Preparer) Entry Level Are you looking for a fun, dynamic work environment? Do you need a job with flexible hours? Are you...
...the coolest place to grow your career in the beauty industry...Drybar is a fun, fast paced, and most importantly, a team focused hair salon type of environment. We only hire hair stylists / cosmetologists with great attitudes, energy and of course, amazing skills to match...
Job-ID32737708Reference26-02420 Job Title: (UI UX Designer)About Kyyba:Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba... ...research work to support the delivery of large scale, complex digital products, platforms, and solutions.Expertise in all key facets...
...We are Ohana Pacific Health. We positively impact thousands of lives each year with the "Ohana Experience", an organizational culture... ...Hawaii. The Position: We're looking for a passionate Housekeeper to help clean and beautify our nursing homes to ensure our residents...